If it is after Standard Hours (8am-5pm EST/ Monday - Friday) the only way to receive critical support is to call the number that was provided when you signed up for 24 hour Managed Service Support.
Managed Services Brytemap provides enhanced support for our software and your network through our Brytemap Managed Services Program. We provide you 24/7 support Monday through Sunday with our Tier 1 and Tier 2 technical teams.
